Access Policies

Based on attendee feedback, PortCon is proud to offer optional Priority Access Stickers that can be attached to your badge to make it easier for volunteer staff to identify if you might need extra assistance or other accommodation when attending an event or panel. Just ask at the info desk for more information.

For those attendees who may not wish to use a sticker, another option is to advocate at events by speaking to any staff member and requesting directly those additional supports. See examples and more details below.

Any community member who needs express access to events due to a special need should see security to bypass the line. Once at the security or staff member helping with line control, they can either show their sticker or directly request access. Security members wear bright vests labeled security, and staff members have special badges labeled staff. If either can not be found, please check at the security desk by the main entrance and assistance will be given.

Room clears do not apply to attendees with disabilities.

Access to the Doubletree for those with disabilities is available through elevators and ramps. If the hallways become too crowded for easy movement, please seek a staff member for assistance. They will help to clear a path.

If issues arise during the convention (such as non-handicap vehicles in handicap designated parking spaces or handicap bathrooms being used for changing costumes), please notify security immediately.

PortConMaine’s hotel block from the Double Tree By Hilton has several rooms that are accessible for those with disabilities. If needed, please make sure to notify the hotel when booking. Other local hotels offer rooms with additional access features as well, so be sure to inquire while booking.

The sidewalks at the mall have some ramp issues, particularly on the shortest path from the hotel. However, ramps are available further down the sidewalk and the mall has been notified of the current issues.

In the event of a seizure or other medical emergency, PortConMaine is legally obligated to contact 911. Once EMTs arrive, they will make the call about use of an ambulance and any further medical actions.

For those attendees who may struggle with the convention environment, PortConMaine has a few suggestions for alternative methods of self-care:

If you need a quiet space we suggest outdoor spaces, talking a walk at one of the many local paths, or your own hotel room, if available.

If you need emotional assistance for any reason please ask any staff member and they will do their best to help you find assistance. Staff are not trained professionals and by no means assume that responsibility.

PortConMaine values all of our community members and wants to make sure everyone’s needs are met. If you have further questions, comments, or concerns, please feel free to contact us at info@portconmaine.com. If an issue arises during the convention, please bring the issue to a staff member. We will work to make sure it is solved as quickly as we can.

If you need professional help, please call the appropriate channels including, but not limited to, your doctor, the hospital, or emergency services.

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